STEPS OF CLAIM PROCEDURE

Please give intimation within 24 hours of admission with the details mentioned below.

Intimation should be done on the following email ID:

Take the stamp on the Part B form received.

Collect all the listed documents from the hospital at the time of discharge.

Send all documents by courier to the to the Client Servicing Officer at the Mumbai address given.

All documents must be sent within 7 days after discharge. If not, please send us the reason for the delay also.

Please submit the query documents, if any query is raised, within 15 to 20 days.

If the query reply is not given on time, the claim will be closed.

Please check whether the hospital is on our panel. The list of hospitals is provided.

Please submit the Health Card along with KYC documents of the patient and employee at the time of admission.

Please inform the Client Servicing Officer about the admission.

When the form is filled, please mention the contact details.

All further document processes will be handled by the hospital, and we will inform you if approval is done.

Also send the final bill to us after discharge through the hospital for final approval.

You will have to pay the amount not covered by insurance, which is the difference between the approved claim amount and the total hospital bill.